Support

We're here to help.

Questions, feedback, or trouble with MeFit AI? Reach out and a real person will get back to you.

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[email protected] — we aim to reply within 1–2 business days.

Frequently asked

What is MeFit AI?

A personal AI fitness coach. It learns your goals, experience, and lifestyle, then builds your nutrition targets and workouts around you — and adapts them every week as your body and performance change.

How does it personalize my plan?

During setup, MeFit AI asks about your goal, training experience, schedule, and the equipment you have. It uses that to set your daily calorie and protein targets and build your training — then recalibrates everything at each weekly check-in based on your progress.

Do I need a gym or special equipment?

No. You tell MeFit AI what you have — a full gym, a few dumbbells, or nothing at all — and it builds your workouts around that, including bodyweight-only sessions.

How do I log my food?

Snap a photo of your meal, scan a barcode, or add it by name. The AI estimates the calories and macros for you and tracks them against your daily targets — no manual database searching.

How does the AI coach work?

Your coach knows your plan, targets, and progress, so you can ask about training, form, nutrition, or motivation and get answers built around your day — not generic advice from the internet.

How much does it cost, and is there a free trial?

MeFit AI Pro is available as a monthly or annual subscription, each starting with a 3-day free trial — you won't be charged until the trial ends. You'll always see the exact price for your region in the App Store before you subscribe.

How do I cancel or get a refund?

Subscriptions are billed through your Apple ID. To cancel, open Settings → [your name] → Subscriptions → MeFit AI at least 24 hours before your renewal date; you keep access until the period ends. Refunds are handled by Apple at reportaproblem.apple.com.

How do I delete my account and data?

Email [email protected] from your account address and we'll delete your account and all associated data. See our Privacy Policy for details.

Is MeFit AI medical advice?

No. MeFit AI is for general fitness and informational purposes and is not a substitute for professional medical advice. Consult a healthcare professional before starting any exercise or nutrition program. See our Terms.